Frequently Asked Questions
Everything you need to know about booking, payments, cancellations, and tour guidelines.
1. How do I book a tour package on ShadhinTour?
Select any tour package, choose your preferred travel date, number of travelers, and package tier (Standard, Deluxe, or VIP Suite), then click "Book Now & Proceed" to complete payment via shurjoPay (bKash, Nagad, Rocket, or Visa/Mastercard).
2. How can I download or print my Travel Voucher?
Immediately after payment verification, you are redirected to your official printable voucher. You can also visit the Track Booking page anytime and enter your Order Number and Mobile Number to download or print your voucher.
3. What is the difference between Standard, Deluxe, and VIP Suite tiers?
Standard (Base Price) includes verified 3-star resorts and AC shared transport. Deluxe (+25%) upgrades your stay to 4-star sea/hill view rooms with premium seating. VIP Suite (+50%) provides 5-star luxury accommodation and private transport options.
4. Can I use a promotional coupon code?
Yes! Apply CHHUTI2026 on the Checkout page for an instant 15% discount, or BALI-ESCAPE for flat ৳8,500 off eligible packages.